Getting Ready Steps

BEFORE the morning of the webinar complete the following steps on the computer you will use to access and view the webinar. Need help? Call the Helpdesk at 1-877-382-2293.

Outside the U.S.? Helpdesk phone numbers are at

Download and Install Google Chrome

  • Do you have the Google Chrome web browser installed? If not, please navigate to the address below to download and install.
  • Once you’ve installed Chrome, please reboot and run Chrome at least once.

The Day Before, 10:00 a.m. – noon (all times are EST)

  • Log into The Nest for a brief “drop in” anytime between 10:00 a.m. to Noon and check your connection
    • When prompted, log in with your FIRST and LAST NAME. If you are viewing the webinar as a group of two or more, you must sign in as “Company Name hyphen Location” (e.g., “Dan’s Company-Griffin”).
    • You’ll see a welcome slide and hear the music.
  • Join the Nest

The Day of the Webinar

  • Log into The Nest by 7:40 a.m. Eastern Standard Time:
    • Watching by yourself? You MUST sign into Blackboard Collaborate with your FIRST and LAST NAME, or your name exactly as it appears on the Sign In Sheet
    • Watching as a group of two or more? The appointed On-Site Facilitator MUST sign into Collaborate as “Company Name hyphen Location” (e.g., “Dan’s Company-Griffin”).